Smiths Detection Qatar Jobs 2022 – Apply for Latest Jobs in Smiths Detection Careers Portal

This person will have accountability for the coordination of the service administration requirements and provide general administrative support. The ideal professional for the role is a flexible problem solver with superb communication skills with a detail-oriented mindset. This person should have prior experience thriving in an administrative capacity in an office environment. Multitasking and the unique ability to deftly handle the unexpected are essential qualities to bring to the position.

• all activities.
• Handle daily call logging, update call status, and prepare daily work schedule. Reports pending call status to Service Manager on daily basis for timely actions.
• Call coordination between Client and FSE and allocation of complaints to FSE. Effective and healthy communication with customer and team members.
• Daily entry of service reports and Time sheets in SAP for entire technical staff
• Create service orders in SAP for warranty spare part replacement in SAP
• Track work orders and close all completed work orders before the month end in SAP
• Report the status of open service orders to Service Manager weekly basis
• Timely communication and escalation of any issues to Service manager
• Create purchase requisition in SAP
• Maintain the equipment master with timely update of new equipment and update new location of existing equipment.
• Timely preventive maintenance schedule for AMC and warranty equipment and update the PM Master
• Filing of completed service reports on daily basis
• Sending service reports, SAT & Handing over documents etc. to Accounts for billing immediately after the completion of work.
• Book the cost in correct service order or WBS and coordinate with accounts and Sales for information
• Maintain engineer’s daily, weekly, and monthly productivity reports
• Coordination between Technical, Project and Logistics
• Take charge of service coordination during the vacation of fellow Service Coordinator/ Administrator
• Submit monthly KPI reports and other reports as required.
• Maintain and update leave planner & Sick leave tracker
• Maintain records of service reports & site asset record files
• Coordination between Engineers, Service Manager, Project Manager, Assistant Project Manager (Com), PRO & OM
• Assist fellow Service Coordinator/ Administrator during month end closing on service reports entry in SAP
• Assist colleagues whenever necessary
• Collection of all monthly expense statements from team members of the department and enter in SAP (TRIP) on the date of closing of Accounts for the month and for OM’s approval
• Ensure strict adherence to HSE policy of Company and Client
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Manage office supplies stock and place orders when necessary
• Maintain a company calendar, schedule appointments and book meeting rooms as required
• Organize a filing system for important and confidential company documents • Preparing guest and staff IDs and other necessary permits
• Preparing tools & asset permits, delivery note and logs.
• Drafting documents and correspondence, keen on taking minutes, transcribing, and proofreading
• Prepare reports and presentations with statistical data, as assigned
• Maintain and update company databases
• Keep track, review, process approval and validate the issued invoice to vendor.
• Managing client requests and queries
• Ensure 100% customer satisfaction

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

• College degree/Bachelor’s degree relevant to the job
• SAP experience is a must.
• Computer literacy, competency in use of all programs within MS Office Suite especially Microsoft Automate experience with aptitude to self-learn new software and systems architecture.
• Good administration and document control skills.
• Previous success in office management and proven administrative experience
• Professional years of related administration experience in a role within a service organisation.
• Solid communications skills both verbal and written and a strong orientation for customer focus and teamwork.
• Ability to fluently read, write, speak, and understand English.
• Language skills in Arabic would be an advantage.
• Ability to plan and coordinate daily tasks, the prioritisation of own workload, ability to build good customer relations.
• Prepares, types, and edits a variety of material including correspondence, memos, reports and technical material
• Responds to requests for non-technical data and provides readily available information to authorized requestors
• Must be organized and systematic with good attention to detail and the ability to work under pressure and strict deadlines.
• Comfortable handling confidential information
• Experience managing budgets and expenses
• Proactive and able to work with minimum supervision
• Constantly searching for new and exciting ways to strengthen team programs
• Must be conscientious and interact well in a team environment.
• Possess excellent organisational, communication, interpersonal skills with the ability to multitask and manage a wide range of activities.
• Strong customer service skills including phone etiquette and conflict resolution, and the ability to handle stressful situations with resilience and tenacity.

Self-motivated, reliable, and accountable individual.

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers’ evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 23,000 colleagues, based in 55 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170 year history of innovation, and five global divisions, all experts in their field.

Smiths Detection is a global leader in threat detection and screening technologies for aviation, ports and borders, urban security and defence. With more than 40 years of field-tested experience, we deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals and narcotics. Every minute of every day our technology and our people make the world a safer place. Smiths Detection is part of Smiths Group, a global leader in applying advanced technologies to markets in threat as well as contraband detection, energy, medical devices, communications and engineered components. Smiths Group employs around 23,000 people in more than 50 countries.