Iron Mountain Jobs – Customer Service Careers in UAE

Iron Mountain Careers – Iron Mountain Jobs in Dubai, UAE. Check Iron Mountain Job Vacancies in Dubai. Latest UAE Jobs 2021. Current Iron Mountain Dubai Job Opening.

There is a great opportunity for young people looking for Iron Mountain Jobs in Dubai. Iron Mountain company is going to do a new recruitment at Iron Mountain Careers Website. All the candidates who want to do Jobs in Dubai Iron Mountain can avail this opportunity. Information about the qualifications required to be admitted to this Iron Mountain Company is given below. All applicants are requested to apply only after carefully reading the essential qualifications of Iron Mountain Jobs before applying.

Iron Mountain Jobs in Dubai | Apply Online on Official Iron Mountain Careers Page

Iron Mountain UAE Jobs 2021:- Iron Mountain company has recently sought applications for the post of Customer Service. Candidates who have metric pass certificate and passport can apply for this post. Iron Mountain company is giving very good salary for the post of Customer Service (on Average AED 3600.00-5800.00 per month). You can see the complete information about this recruitment of Iron Mountain Company on the website of Iron Mountain Company. The location of this Iron Mountain Job vacancies is Dubai. So you can apply for this Iron Mountain Jobs in Dubai.

Iron Mountain Jobs Description Given at Iron Mountain Careers Portal

Organization Name Iron Mountain UAE
Name of Required Post Customer Service
Job Types Jobs in Dubai
Salary AED 3600.00-5800.00 per month

Full Details of Iron Mountain Dubai Jobs 2021

Position Requirements

Education: High School Diploma as a minimum, Bachelor’s Degree preferred

Experience: Minimum 2-3 years of experience in Customer Service

Knowledge and Skills:

Proficient in English, Arabic is a plus

Proficient in MS Office Applications

Good communication and problem-solving skills

Attention to Detail

Experience in Records and Information Management is a plus

Ability to multi-task, prioritize and manage time effectively

Stress tolerance and the ability to maintain satisfactory work standards under pressure

Summary of Essential Functions

Request Fulfillment (Work Order Create/Close).

Manage Small Accounts.

Lead generation through Business User Communication.

Payment Escalations.

Renew Contracts and Purchase Orders.

Specific Duties, Activities, and Responsibilities

  • Handle customer email and web order requests, verify them thoroughly before submitting them to Logistics for scheduling, generate a Work Order and send a schedule confirmation to the customer.
  • Generate a ticket number and close it once completed to trigger sending a survey to the customer as per the schedule set in the Qualtrics.
  • Obtain and evaluate all relevant information to handle product and service inquiries from internal and external customers received through call or email.
  • Communicate and coordinate with internal departments to close customer inquiries/complaints.
  • Keep records of internal and external customer interactions and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Resolve product or service problem by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Build sustainable relationships of trust through open and interactive communication with the customers.
  • Go the extra mile to engage customers to use our service if they haven’t for a long time, participate in our webinars and customer satisfaction survey.
  • Provide quotation, draft proposals to the accounts assigned to him/her.
  • Prepare, follow up and conclude Renewal Contracts, as well as follow up on any client PO issuance prior to expiry.
  • Follow-up on payments and escalate to decision-makers as required.
  • Collaborate with Commercial Team Members on any Pricing Actions

Category: Sales Operations (SO)

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

Requisition: J0034473

How to Submit Application at Iron Mountain Careers Website

Candidates wishing to Jobs in Dubai Iron Mountain can fill their application form in the following steps. You can fill your form by following the information given below.

  • First of all, you have to visit the official website of Iron Mountain. After this, you will see the option of Iron Mountain Careers in the right sidebar of the official website, click on it.
  • In front of you, the links of all the Iron Mountain Dubai Jobs.
  • Now you have to click on the link of in Iron Mountain -Profile– Jobs.
  • As soon as you click on this link, all the details of filling in the application form will be opened in front of you.
  • Now you have to fill all the details carefully.
  • After filling all the details, you have to click on the application button given below.
  • Your Iron Mountain Dubai Job Vacancy application form has been completed.
  • You can keep a copy of it in your future.

Apply Online at Iron Mountain Career Website

Disclaimer:→ All applicants are requested to apply only after carefully reading the essential qualifications of Iron Mountain Jobs before applying. will not responsible for any mistake or error.

Leave a Comment