Infobip Careers – Infobip Jobs in Dubai, UAE. Check Infobip Job Vacancies in Dubai. Latest UAE Jobs 2022. Current Infobip Dubai Job Opening Jobs in UAE/United Arab Emirates.
There is a great opportunity for young people looking for Infobip Jobs in Dubai. Infobip company is going to do a new recruitment at Infobip Careers Website. All the candidates who want to do Jobs in Dubai Infobip can avail this opportunity. Information about the qualifications required to be admitted to this Infobip Company is given below. All applicants are requested to apply only after carefully reading the essential qualifications of Infobip Jobs before applying.
Infobip Jobs in Dubai | Apply Online on Official Infobip Careers Page
Infobip UAE Jobs 2022:- Infobip company has recently sought applications for the post of Customer Success Executive. Candidates who have metric pass certificate and passport can apply for this post. Infobip company is giving very good salary for the post of Customer Success Executive (on Average AED 6395.00 per month). You can see the complete information about this recruitment of Infobip Company on the website of Infobip Company. The location of this Infobip Job vacancies is Dubai. So you can apply for this Infobip Jobs in Dubai.
Infobip Jobs Description Given at Infobip Careers Portal
|Organization Name||Infobip UAE|
|Name of Required Post||Customer Success Executive|
|Job Types||Jobs in Dubai|
|Salary||AED 6395.00 per month|
Full Details of Infobip Dubai Jobs 2022
- Dubai – United Arab Emirates
- Department: Customer Success Management
- Office: Dubai (UAE)
At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future.
Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Customer Success Executive is an individual contributor role focused on our valued customers in the UAE market in banking, startup, retail and e-commerce companies. The purpose of this role is to be the trusted advisor to customers while partnering with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout customer life cycle. Customer Success Executive is responsible for retention, adoption, and expansion of Infobip services with assigned base of customers. Top priority for this role is to ensure high-quality experience for our customers, resulting with their satisfaction and advocacy.
Your main missions will be:
Customer Retention and Growth
- Manage relationship with customers to maintain overall customer health and growth.
- Meet and exceed retention goals.
- Leverage relationship with the customer to qualify leads and help facilitate cross-sell and up-sell opportunities for the account executive team.
- Monitor and proactively resolve health risks of assigned accounts.
- Be a spokesperson for Infobip strategy with the customer – share our digital transformation vision with executives including product investments/roadmap, strategic acquisitions, and partnerships. Help position against competitors in the account.
Customer Satisfaction and Advocacy
- Maintain high customer satisfaction and ensure that customers act as Infobip advocates.
- Organize and orchestrate cross functional resources to fulfill customer requirements, and proactively engage in helping customer business success\.
- Perform regularly scheduled meetings with key stakeholders to ensure customer goals are met.
- Act as point of escalation when required and help manage customer expectations.
- Drive customer participation and attendance in business related events/webinars or other promotive activities.
Product Usage and adoption
- Help drive faster return of investment on Infobip solution for customer.
- Participate in on boarding activities and product demonstrations post purchase.
- Be the voice of customer back to our Product organization, communicate trending customer feedback and ideas.
Internal initiatives and improvements
- Influence the evolution of how Infobip provides end-to-end customer experience by continuously giving additional customer perspective to the internal stakeholders.
- Participate in global customer success community through knowledge sharing and cross-regional transfer of successful practices.
- Participate in Continuing Education sessions
- Be fully versed on Infobip products, platform, and integrations
- Have an excellent overview of business, competition, and latest industry trends
- Bachelor’s Degree in Business, Management, Communications, IT, Telecommunications, or other related degree; or equivalent combination of education and experience.
- 3+ years of experience in B2B Enterprise Key Account Management, Customer Success, Client Relations, Professional services, Consultancy or Business Development.
- Customer retention and growth experience.
- Project management experience, certification in this field is plus
- English is a must and Arabic is a plus
- Experience in Dealing & Presenting to C-Level.
- Understand Customer Journey.
- Customer satisfaction oriented.
- Exceptional professional communication skills.
- Strong administration, analytical and organisational skills, with a systematic approach to problems.
- Strong networking & relationship building skills.
- Preferably experienced in SaaS industry.
- Self-driven, able to work independently as well as a good team player.
Why our employees choose us (and stay)?
- Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. You can look forward to working with the likes of Viber, Zendesk, O2 and… Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
- Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
- Learn as you grow – Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
- Connect globally – Work with people from different countries, participate in the biggest IT and Telecom events. We put the “global” in globalization.
How to Submit Application at Infobip Careers Website
Candidates wishing to Jobs in Dubai Infobip can fill their application form in the following steps. You can fill your form by following the information given below.
- First of all, you have to visit the official website of Infobip. After this, you will see the option of Infobip Careers in the right sidebar of the official website, click on it.
- In front of you, the links of all the Infobip Dubai Jobs.
- Now you have to click on the link of in Infobip -Profile– Jobs.
- As soon as you click on this link, all the details of filling in the application form will be opened in front of you.
- Now you have to fill all the details carefully.
- After filling all the details, you have to click on the application button given below.
- Your Infobip Dubai Job Vacancy application form has been completed.
- You can keep a copy of it in your future.
Disclaimer:→ All applicants are requested to apply only after carefully reading the essential qualifications of Infobip Jobs before applying. Qatargovernmentjobs.com will not responsible for any mistake or error.