Heriot Watt University Jobs 2022 – Apply for Latest Jobs in Heriot Watt University Careers Portal

Heriot Watt University Jobs

Heriot Watt University Careers – Heriot Watt University Jobs in Dubai, UAE. Check Heriot Watt University Job Vacancies in Dubai. Latest UAE Jobs 2022. Current Heriot Watt University Dubai Job Opening.

There is a great opportunity for young people looking for Heriot Watt University Jobs in Dubai. Heriot Watt University is going to do a new recruitment at Heriot Watt University Careers Website. All the candidates who want to do Jobs in Dubai Heriot Watt University can avail this opportunity. Information about the qualifications required to be admitted to this Heriot Watt University is given below. All applicants are requested to apply only after carefully reading the essential qualifications of Heriot Watt University Jobs before applying.


Heriot Watt University Jobs in Dubai | Apply Online on Official Heriot Watt University Careers Page

Heriot Watt University UAE Jobs 2022:- Heriot Watt University has recently sought applications for the post of Admissions Assistant. Candidates who have metric pass certificate and passport can apply for this post. Heriot Watt University is giving very good salary for the post of Admissions Assistant (on Average AED 7,250.00 per month). You can see the complete information about this recruitment of Heriot Watt University on the website of Heriot Watt University. The location of this Heriot Watt University Job vacancies is Dubai. So you can apply for this Heriot Watt University Jobs in Dubai.

Heriot Watt University Jobs Description Given at Heriot Watt University Careers Portal

Organization Name Heriot Watt University UAE
Name of Required Post Admissions Assistant
Job Location Jobs in Dubai
Salary AED 7,250.00 per month
Job Types Jobs in UAE/United Arab Emirates

Full Details of Heriot Watt University Dubai Jobs 2022

Admissions Assistant

Job Identification
2028
Job Category
Administration
Locations
Heriot-Watt University, Dubai, AE
Posting Date
05/09/2022, 05:51 PM
Degree Level
First Degree
Job Schedule
Full time

Purpose of Role:

Heriot-Watt is entering an exciting phase in terms of development of its professional services. We have centralised and re-aligned our recruitment and Admissions Teams in Edinburgh and are embarking on a journey to develop a new structure for our Dubai Campus and recruitment hub.

Reporting to the Student Recruitment Manager or Admissions Manager depending on responsibility, the successful candidate will take the responsibility for coordinating and delivering a range of activities that enable Heriot Watt Dubai to achieve its ambitious student recruitment and admissions targets for both UG, PG and research degrees. Student Recruitment Assistants are responsible for delivering customer facing events, both on and off campus, delivering customer service activities for all prospective students, ensuring the university is promoted in relevant and attractive ways. This role requires focus on proactive robust follow-up service to convert prospects into enrolled students and processing of admissions applications.

Based in the Student Recruitment and Admissions Team of our Dubai campus you will work as part of the team that provides an exceptional level of customer service to all prospective students and applicants to the University guiding them from first point of contact through to enrolment.  You will be the first point of contact for phone calls and emails and respond to these within agreed response times ensuring the needs of the enquirer are met and making full use of enquiry management and CRM systems in place. As part of the admissions function, the role also requires you will work as part of the team which provides administrative support for the direct application processes.

Bringing together your passion for education and customer care, you will have exceptional interpersonal skills, attention to detail and be a self-starter who can support prospective students while they embark on their journey with Heriot Watt.

Summary of Key Duties and Responsibilities

You will be part of the team providing a high-quality front-line service to all enquirers to the University. Your main duties will be to respond to enquirers by phone or email, dealing with day-to-day queries at events and providing support for prospective students throughout their journey to Heriot Watt and assist with application processing. You will be working under the guidance of Student Recruitment Manager or Admissions Manager in Dubai.

Key duties and responsibilities:

  • Act as an ambassador for the University to a wide range of stakeholders, notably prospective students, parents and working professionals,
  • Always provide an exceptional applicant experience and the delivery of a customer-focused service and experience to optimise recruitment and conversion objectives, utilising the CRM system to track all engagements with HW prospective students,
  • Support optimisation of lead capture as part of the enquiries process and in line with feedback from prospective students,
  • Operating across various communication channels: phone, e-mail, face-to-face at on-campus and external events, but equally providing customer service via in-bound social media channels, incl. participating in Live Chats with prospects and applicants and other virtual events as when organised by the University,
  • Ensure that responses exceed the enquirers needs and are sent in a timely fashion and to agreed turnaround times, provide information, relevant and personalised advice to each prospective student,
  • Provide support and guidance to our student interns on a wide range of enquiries relating to student recruitment,
  • Attend and assist with execution of internal and external student recruitment events including open days, PG Masterclass, Virtual events/workshops, offer holder events and recruitment fairs, both at the campus, in-schools and at external student recruitment fairs to provide information, advice and guidance on the University’s portfolio of undergraduate, postgraduate and research programmes to prospective students
  • Capture and maintain scholarship data for new undergraduate and postgraduate students
  • To set up and maintain a calendar of student recruitment events, manage enquiries, and bookings and work with the CRM team to coordinate pre-event and follow up communications to maximise attendance for the assigned programme,
  • Assist the Domestic Recruitment Manager, Student Recruitment Officer, Admission Manger, with manging the student ambassador scheme within the Student Recruitment team to ensure events and other recruitment activities are effectively staffed and represented to maximise conversion and ultimate enrolment of prospective students,
  • To establish and maintain an effective network of contacts externally and in Schools and Services, and to work effectively with these contacts to maximise our student recruitment potential,
  • Supporting the Admissions Manager in all daily processes related to application management,
  • Ensuring that all applicants are provided with the necessary information and correspondence throughout the year,
  • Maintain a thorough knowledge of the University’s admissions policy, including assessment / selection and entry criteria and keep abreast of changes to admissions procedures.
  • To participate in all marketing activities and other areas of work within Marketing, Student Recruitment, and admissions as required,
  • Provide support to the wider team and the Student Recruitment Manager, Student Recruitment Officer, and Admissions Manager during key admissions periods,
  • General administrative duties including filing, and other duties that may be seen as being within the scope of this position.

Education, Qualifications & Experience:

Essential

  1. Excellent literacy and numeracy skills or similar or equivalent experience,
  2. Experience of working within a similar environment as outlined above, specifically with a focus on multi-channel customer experience,
  3. Competent in the use of relevant IT packages including Microsoft Excel, Word and Outlook
  4. Well-developed interpersonal skills,
  5. Experience in face-to-face customer service role, including participating in and organising in-house and external recruitment / sales events,
  6. Demonstrable professional and proactive approach,
  7. Evidence of excellent attention to detail,
  8. Appreciation of working with confidential information,
  9. Ability to work flexibly, quickly and accurately by taking account of new information or changes in circumstances and modifying the understanding of a problem or situation accordingly
  10. Experience of using initiative and creativity to resolve problems, that may be predictable but not routine, identifying practical and suitable solutions,
  11. Demonstrable provision of excellent customer service.

Desirable

  1. Educated to a degree level
  2. Experience of administration in a higher or secondary education environment
  3. Understanding and knowledge of UAE and international education markets and current issues
  4. Experience of working with databases i.e. Student Record or CRM systems
  5. Experience of enquiry management systems

At Heriot-Watt we understand that being diverse makes us better which is why we support a culture of respect and equal opportunity, and value diversity at the heart of what we do. We want to increase the diversity of our workplace to underpin a dynamic and creative environment.

The appointment is conditional upon successful completion of all Labour and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.

How to Submit Application at Heriot Watt University Careers Website

Candidates wishing to Jobs in Dubai Heriot Watt University can fill their application form in the following steps. You can fill your form by following the information given below.

  • First of all, you have to visit the official website of Heriot Watt University. After this, you will see the option of Heriot Watt University Careers in the right sidebar of the official website, click on it.
  • In front of you, the links of all the Heriot Watt University Dubai Jobs.
  • Now you have to click on the link of in Heriot Watt University -Profile– Jobs.
  • As soon as you click on this link, all the details of filling in the application form will be opened in front of you.
  • Now you have to fill all the details carefully.
  • After filling all the details, you have to click on the application button given below.
  • Your Heriot Watt University Dubai Job Vacancy application form has been completed.
  • You can keep a copy of it in your future.

Apply Online at Heriot Watt University Career Website

 


Heriot Watt University Jobs in Dubai | Apply Online on Official Heriot Watt University Careers Page

Heriot Watt University UAE Jobs 2022:- Heriot Watt University has recently sought applications for the post of Admissions Officer. Candidates who have metric pass certificate and passport can apply for this post. Heriot Watt University is giving very good salary for the post of Admissions Officer (on Average AED 82,350 per year). You can see the complete information about this recruitment of Heriot Watt University on the website of Heriot Watt University. The location of this Heriot Watt University Job vacancies is Dubai. So you can apply for this Heriot Watt University Jobs in Dubai.

Heriot Watt University Jobs Description Given at Heriot Watt University Careers Portal

Organization Name Heriot Watt University UAE
Name of Required Post Admissions Officer
Job Types Jobs in Dubai
Salary AED 82,350 per year

Full Details of Heriot Watt University Dubai Jobs 2022

Purpose of Role

Based in our busy Admissions Office, you will work as part of the team which provides administrative support for the direct application processes. Your main duties will be to deal with enquiries, input and transmit important data and implement established daily procedures including monitoring and rectifying issues around the quality of application data. You will work closely with colleagues in our academic Schools to trouble shoot any issues that arise.

Summary of Key Duties and Responsibilities
• Acting as first point of contact for the Admissions Office
• Supporting the Admissions Manager in all daily processes related to application management
• Inputting decisions on applicants and checking that these are correct and appropriate before data transfer
• Assessing applicant fee status in line with regulations
• Verifying and inputting applications directly into the University’s student record system (CRM/Banner)
• Monitoring application data and resolving issues arising with this
• Ensuring that all applicants are provided with the necessary information and correspondence throughout the year
• Contributing to the ongoing development of the CRM system (CRM Recruit) for admissions
• Dealing with telephone and email enquiries related to the admission of students
• Support colleagues across the University in resolving issues that arise, many of which will be raised through the IT Helpdesk system
• General administrative duties including filing, dealing with mail etc.

Education, Qualifications & Experience:
Essential
1. Educated to at least first degree or equivalent practical experience in the workplace
2. Recent relevant experience of administration in a customer focussed role
3. Understanding the requirements of good customer service
4. Ability to provide meticulous attention to detail
5. Experience of working as part of a small and multi-tasking team
6. Excellent communication and interpersonal skills
7. Experience of working under pressure and to prescribed timescales
8. Experience of using Microsoft packages including Outlook, Word and Excel
9. Excellent problem solving skills
10. Appreciation of working with confidential information

Desirable
1. Experience of administration in a higher education environment
2. Experience of using computer databases and complex administration systems i.e. student records systems
3. Knowledge of CRM systems
4. Familiarity with the needs of overseas students i.e. fee status and Tier 4 requirements
5. Experience of working across departments/sections ideally within a university setting.

The appointment is conditional upon successful completion of all Labour and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.

How to Submit Application at Heriot Watt University Careers Website

Candidates wishing to Jobs in Dubai Heriot Watt University can fill their application form in the following steps. You can fill your form by following the information given below.

  • First of all, you have to visit the official website of Heriot Watt University. After this, you will see the option of Heriot Watt University Careers in the right sidebar of the official website, click on it.
  • In front of you, the links of all the Heriot Watt University Dubai Jobs.
  • Now you have to click on the link of in Heriot Watt University -Profile– Jobs.
  • As soon as you click on this link, all the details of filling in the application form will be opened in front of you.
  • Now you have to fill all the details carefully.
  • After filling all the details, you have to click on the application button given below.
  • Your Heriot Watt University Dubai Job Vacancy application form has been completed.
  • You can keep a copy of it in your future.

Apply Online at Heriot Watt University Career Website

Disclaimer:→ All applicants are requested to apply only after carefully reading the essential qualifications of Heriot Watt University Jobs before applying. Qatargovernmentjobs.com will not responsible for any mistake or error.

Heriot Watt University Jobs 2022 – Apply for Latest Jobs in Heriot Watt University Careers Portal

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