Al-Futtaim Careers – For Customer Services Manager Jobs Vacancy

Al-Futtaim Careers – Al-Futtaim Jobs in Dubai, UAE. Check Al-Futtaim Job Vacancies in Dubai. Latest UAE Jobs 2021. Current Al-Futtaim Dubai Job Opening.

There is a great opportunity for young people looking for Al-Futtaim Jobs in Dubai. Al-Futtaim company is going to do a new recruitment at Al-Futtaim Careers Website. All the candidates who want to do Jobs in Dubai Al-Futtaim can avail this opportunity. Information about the qualifications required to be admitted to this Al-Futtaim Company is given below. All applicants are requested to apply only after carefully reading the essential qualifications of Al-Futtaim Jobs before applying.


Al-Futtaim Jobs in Dubai | Apply Online on Official Al-Futtaim Careers Page

Al-Futtaim UAE Jobs 2021:- Al-Futtaim company has recently sought applications for the post of Customer Services Manager. Candidates who have metric pass certificate and passport can apply for this post. Al-Futtaim company is giving very good salary for the post of Customer Services Manager (on Average AED 17500.00 per month). You can see the complete information about this recruitment of Al-Futtaim Company on the website of Al-Futtaim Company. The location of this Al-Futtaim Job vacancies is Dubai. So you can apply for this Al-Futtaim Jobs in Dubai.

Al-Futtaim Jobs Description Given at Al-Futtaim Careers Portal

Organization Name Al-Futtaim UAE
Name of Required Post Customer Services Manager
Job Types Jobs in Dubai
Salary AED 17500.00 per month

Full Details of Al-Futtaim Dubai Jobs 2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 103337

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

About The Role

The Customer Services Manager will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. This position will also be responsible in assisting management in overseeing the department.

KEY ROLE SPECIFIC ACCOUNT ABILITIES

Customer Service Management.

  • Managing Customer Service Management process effectively and efficiently.
  • Ensuring all the customer inquiries, requests and complaints are resolved in a timely and satisfactory manner
  • Ensuring that there are no customer complaints or escalations.
  • Ensuring all ticket numbers are shared to the customer
  • Complaints if any and/or service requests are addressed on priority as per laid down processes
  • Ensuring Customer Satisfaction levels are met at all times.
  • Ensure that the departments Quality Objectives and KPIs are followed, tracked and necessary actions taken if in case of variance including escalation to senior management.
  • Regularly conducting Training or refreshers to staff.
  • Ensuring adherence to Process document and scripts are followed
  • Coordinate and work together with external vendors to ensure that customer service levels are met or exceeded

About You

Education:

  • Bachelor’s degree or relevant experience in customer service

Minimum Experience and Knowledge: 

  • At least 3 years’ experience in managing people in a consumer related customer care function
  • Experience in automotive industry related customer service units will be beneficial

Job-Specific/Technical Skills required to complete the tasks:

  • Excellent Communication, problem solving and analytical skills
  • Planning and organizing skills
  • Must possess excellent communication (written and verbal) and interpersonal skills.
  • Must be able to effectively communicate and interact with customers (internal and external).
  • Must also have good customer service skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

How to Submit Application at Al-Futtaim Careers Website

Candidates wishing to Jobs in Dubai Al-Futtaim can fill their application form in the following steps. You can fill your form by following the information given below.

  • First of all, you have to visit the official website of Al-Futtaim. After this, you will see the option of Al-Futtaim Careers in the right sidebar of the official website, click on it.
  • In front of you, the links of all the Al-Futtaim Dubai Jobs.
  • Now you have to click on the link of in Al-Futtaim -Profile– Jobs.
  • As soon as you click on this link, all the details of filling in the application form will be opened in front of you.
  • Now you have to fill all the details carefully.
  • After filling all the details, you have to click on the application button given below.
  • Your Al-Futtaim Dubai Job Vacancy application form has been completed.
  • You can keep a copy of it in your future.

Apply Online at Al-Futtaim Career Website

Disclaimer:→ All applicants are requested to apply only after carefully reading the essential qualifications of Al-Futtaim Jobs before applying. Qatargovernmentjobs.com will not responsible for any mistake or error.

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